How It Works
A clear and organized billing process
From the first conversation to ongoing billing, every step is defined—so your agency always knows what happens next and who is responsible for it.
Claims submitted on a weekly billing cycleThe three stages of the billing process
Review
Review the agency’s current billing process, payer mix, systems, claim volume, submission schedule, and billing challenges.
Set Up
Establish secure system access, communication expectations, reporting formats, responsibilities, and billing schedules.
Manage
Prepare and submit claims, address rejected and denied claims, reconcile payments, and provide billing reports.
What we need from your agency
- Payer information
- Billing-system access
- Current claim volume and submission schedule
- Contact person for billing questions
- Defined responsibilities and communication expectations
What you receive
- Structured, recurring billing schedule
- Claim-status visibility
- Rejection and denial tracking
- Clear, regular billing reports
- Defined communication cadence
Onboarding questions
Onboarding includes reviewing your current billing process, establishing secure system access, and agreeing on communication expectations, reporting formats, and billing schedules.
We work within your agency’s existing billing systems and workflows where possible. Specific system compatibility is confirmed during the initial review.